From full parts and labour service contracts to a single on-site repair, TLC Support have been supporting the nation’s beauty and medical sectors for over 15 years.
Approved and fully-trained by the global leaders in aesthetics technology, our service engineers travel throughout the UK, keeping your equipment working and your team productive.
Emergency Call Out (24/7)
from £250
Single site services
from £400
Labour-only service contracts
from £800
Parts & labour service contracts
from £2,100
The cost of parts and VAT at 20% should be added to these prices.
Needed if your unit isn't working as it should be. An engineer will visit, diagnose and repair the machine on site wherever possible. The first hour on site is included with any additional time charged on an hourly basis.
charged separately if required
From £250
An engineer will visit your practice and carry out a full service on your machine in line with manufacturer recommendations.
charged separately if required
From £650
This labour-only contract includes x1 full service and x2 emergency callouts or upgrades per year.
charged separately if required
From £850
per annum
This labour-only contract includes x1 full service, x1 bi-annual service, and x2 emergency callouts or upgrades per year.
charged separately if required
From £1,050
per annum
Needed if your unit isn't working as it should be. An engineer will visit, diagnose and repair the machine on site wherever possible. The first hour on site is included with any additional time charged on an hourly basis.
charged separately if required
From £250
An engineer will visit your practice and carry out a full service on your machine in line with manufacturer recommendations.
charged separately if required
From £400
This labour-only contract includes x1 full service and x2 emergency callouts or upgrades per year.
charged separately if required
From £800
Per annum
This parts and labour contract includes x1 full service and x2 emergency callouts or upgrades per year.
Yes (all parts included except consumables or wear and tear items, e.g. rollers, hand pieces, filters and keymodules)
From £2100
Per annum
Yes, absolutely, but only for organisations with two or more machines housed at the same location and only for those signed up to our Silver Contract (labour only).
Headed up by Mark Hauxwell, a service engineer with over 15 years’ experience, TLC Support is the medical and beauty sectors’ first choice when it comes to maintaining and repairing their critical aesthetics technology. The equipment we service helps enhance natural beauty and boost self-confidence whilst providing a valuable income stream to our clients’ clinics and salons. When that equipment fails due to mechanical issues or poor maintenance, however, clients or patients are inconvenienced, hopes are dashed and business revenue is hit hard. It’s no wonder, therefore, that getting it up and running quickly becomes your number one priority.
Thankfully, not only is TLC Support an authorised distributor and service agent for LPG, General Project and EME Aesthetica, our service engineers have also received extensive training from the likes of Syneron-Candela and DEKA. Ideally positioning us to support our clients, these relationships give us direct access to genuine, approved parts, allowing us to maintain their equipment to the very highest standards whilst ensuring compliance with manufacturer guidelines. To learn more about our emergency call-outs, one-off repairs or ongoing maintenance contracts, why not get in touch? A member of our team will be happy to help.